How to Order at Panda Express: A Simple Step-by-Step Guide
Ordering at Panda Express is quick and fun. Whether you want it in-store, online, or delivered to your home, it’s easy to do. This guide will show you every step in a simple way.
1. Choose How You Want to Order
You can order in three main ways:
- In-store or Drive-thru: Visit your nearest Panda Express. You can order at the counter or drive-thru window.
- Online: Go to the Panda Express website.
- App: Download the Panda Express app to order from your phone.
- Delivery: Use the Panda Express app or third-party apps like DoorDash or Uber Eats.
Tip: Ordering online or through the app helps you skip the line and save time.
2. Get the App Ready (for Online Orders)
If you want to order on your phone:
- Download the Panda Express app (available on iOS and Android).
- Sign up or log in to your account.
- Turn on location access to find nearby stores.
- Choose Pickup or Delivery.
Why use the app?
- You can customize your food.
- You earn rewards points.
- You can reorder your favorite meals easily.
3. Browse the Menu
Panda Express has many tasty options. You choose a meal size first, then your sides and entrees.
Meal sizes:
- Bowl: 1 side + 1 entree.
- Plate: 1 side + 2 entrees.
- Bigger Plate: 1 side + 3 entrees.
Sides:
- Chow Mein
- Fried Rice
- White or Brown Steamed Rice
- Super Greens
Popular entrees:
- Orange Chicken 🍊
- Beijing Beef
- Broccoli Beef
- Kung Pao Chicken
- Honey Walnut Shrimp (premium item)
Tip: You can mix sides (half rice, half noodles) if you like both.
4. Customize Your Order
You can make small changes to your order.
- Add extra sauce or ask for light sauce.
- Say no onions or no spice if you prefer.
- Some stores allow you to switch out sides.
- Ask for half-and-half if you want two entrees in one portion.
5. Choose Pickup or Delivery
Once your meal is ready to order, decide how you’ll get it.
- Pickup: Go inside or use the drive-thru. Show your order number.
- Delivery: Stay at home and wait for the driver.
- You can also schedule your order for later.
Tip: Pickup is usually faster and cheaper than delivery.
6. Pay for Your Order
You can pay in different ways:
- Credit or debit card
- Mobile wallet (Apple Pay, Google Pay)
- Gift cards or Panda Rewards points
Check your order summary before paying. Make sure all sides and entrees are correct.
7. Get Your Food
When your order is ready:
- At the restaurant: show your order number and pick up your bag.
- Drive-thru: give your name or order number at the window.
- Delivery: check that everything is correct when it arrives.
Tip: Always keep your receipt if you need to report an issue.
8. Tips for a Better Experience
- Order before peak lunch or dinner hours to avoid waiting.
- The app often gives discounts or reward points.
- For best value, get the Bigger Plate or a Family Meal if you’re sharing.
- You can save favorites in your app account for next time.
9. Ordering for Groups or Events
Panda Express also offers catering.
- Choose large trays of entrees and sides.
- Perfect for family dinners or office events.
- Order ahead, especially for big groups.
10. Common Questions
Can I change my order after paying?
- Usually no, but you can call the store right away.
What if something is missing?
- Contact the store or delivery app for help.
Can I use coupons or promo codes?
- Yes, you can add them at checkout online or in the app.
11. Final Thoughts
Ordering at Panda Express is simple once you know the steps. You can do it in person, online, or through the app. The food is fast, fresh, and easy to customize.
Next time you’re craving Orange Chicken or Chow Mein, you’ll know exactly how to order it your way.
